Explaining the Jargon
We understand there must be many questions you wish to have answered - after all, if you are not used to the lingo used, it could all be very daunting.
We have tried to answer as many of the most common questions as we can think of below. However, if there is something you would like to see added to this list, then please do contact us.
What are Content Management Systems?
Content Management Systems can be integrated into your website to allow you more control and flexibility over its content. The function of a content management system is to allow the user easy access to change, update and adapt the website's content, without any real knowledge of web design practices.
What is Search Engine Optimisation?
Search Engine Optimisation (SEO) is the process of optimising your website so it ranks higher in the natural listings in search engines such as Google, Yahoo and MSN.
The inclusion of well chosen keywords and phrases will help your website be noticed in the search engines for the user searches you wish to be found in.
Do I have to pay up front for my web design?
We do not charge our customers up front. However, we do require a deposit of 20% of the quote before work commences to protect all parties involved.
What is standards compliance?
Website "standards" are governed by the W3C, and they outline the best current working practices for writing code for your website.
Whilst it's by no means essential to have a compliant site, it's certainly beneficial, as it will work better across a wider array of browsers, different platforms, and help with accessibility for the sight impaired.
What is e-commerce?
E-commerce websites allow you to sell your products or services online, directly through your own bespoke website, and really expand the potential to reach a massive customer base.
What is an Internet-Ready merchant account?
Internet-Ready merchant accounts allow you to receive credit and debit card payment for products and services online, in real time, with no middle men or human intervention. It is therefore essential to obtain one if you are planning to set up a fully integrated e-commerce website.
Once a payment has been successfully made on your website, the money is automatically transferred from your merchant account to your bank account.
There are a number of merchant accounts available. Why not contact us to discuss your options further.
What is a payment gateway?
A payment gateway is a service which connects your merchant account with your bank account. It also verifies that all the required details for the payment have been presented.
What is an SSL certificate?
SSL (Secure Sockets Layer) certificates are required to secure your site to process online payments. The certificate encrypts data sent (in this instance, credit card information), and another certificate decrypts it when you receive it.